Sales Training Courses

The Essential Series

Telesales

Duration: 1 day
Cost: £119.00 + VAT

Course Overview:
Highly motivational telesales skills training for professionals who sell or gain appointments over the phone. Confident, informative and persuasive telephone skills are the foundation to a sales professionals ability to succeed. The course covers the essential elements to successful sales calling with a proven method of achieving higher call rate success. Individuals are encouraged to use their natural style and personality and will grow in confidence on the phone.

View Full Telesales Course Programme

This course is also available on an open course basis, visit the training calendar to find the next course date and location. 

Customer Service Excellence

Duration: 1 day
Cost: £119.00 + VAT

Course Overview:
A course designed for those individuals in customer service, managing client relationships or dealing with customer queries that can have a huge impact on repeat business sales and market reputation. Everyone that communicates with a customer must have the right approach, skills and understanding to facilitate a long-term client relationship. Throughout the days course delegates will assess their own customer care skills, gain insight into the influence they have and develop new skills in enhancing customer service levels and turning even difficult customer complaints into positive outcomes. Outstanding customer care is an absolute for any thriving business.

View Full Customer Service Excellence Programme

This course is also available on an open course basis, visit the training calendar to find the next course date and location. 

Sales Training For Beginners

Duration: 1 day
Cost: £179.00 + VAT

Course Overview:
A non-stop adventure through the essentials of operating successfully in a sales job. This course provides the essential building blocks from which a successful sales professional will flourish. The days training will give delegates the platform to start making money quickly and provides insight into the importance of pro-active tasks that generate income and repeat business opportunities.

This course will also be available on an open course basis in 2013, to register your interest & receive a course programme email enquiries@rmstraining.co.uk  

Face-to-Face Selling

Duration: 1 day
Cost: £179.00 + VAT

Course Overview:
Providing the Sales Professional with the essential skills to conduct a controlled, insightful and results orientated face-to-face meeting. The day includes vital topics such as planning, how to gain and maintain control, rapport and influence skills and closing tactics. Ideal for newcomers embarking upon face-to-face sales together with more experienced professionals that want to refresh their core skills. Highly interactive and performance enhancing.

This course will also be available on an open course basis in 2013, to register your interest & receive a course programme email enquiries@rmstraining.co.uk